Help: Mobile App

The Qoncert app is available for free on the App Store (iOS) and Google Play (Android). Just search “Qoncert.”

Yes — creating an account lets you view your tickets, apply for shows (if you’re an artist), and follow artists or cities you’re interested in

Double-check your email and password. If you forgot your password, tap “Forgot Password” to reset it. Still stuck? Reach out to [email protected].

Tap the profile icon or “My Tickets” in the bottom menu to view any upcoming shows you’ve bought tickets for.

Yes! Tap on any show, hit “Buy Tickets,” and check out using a saved card or mobile payment method.

Go to your profile tab in the app and hit the "Settings” icon. Artists can update their bio, genre, social links, and more.

Nope — it’s the same app. Your experience will update based on your profile type. Artists will see booking and ticket sales tools, while fans can explore shows and manage their tickets.

Yes! You can follow artists or set your preferred city so we can show you shows you’ll actually care about.

Make sure you’re using the latest version. Try closing and reopening the app or reinstalling it. If it keeps happening, let us know at [email protected].

Open the Qoncert app and go to Profile > Settings > Notifications. From there, you can enable or disable alerts. We recommend you keep them on so you don't miss out on showsl